Insurance pays my therapy practice months after the session. How do books stay honest through that?
The bank balance on the day you check it won’t tell you how your practice is actually doing. You delivered sessions last month and the month before, but the money hasn’t arrived yet. Some of it might never arrive. Honest books account for this by tracking revenue at multiple stages, not just when cash hits the account.
Track three distinct numbers for every session. First is what you billed. Second is what you expect to collect after contractual adjustments. Third is what you actually collected. These are different amounts. If you bill $150 for a session but your contract with that payer allows $110, you should expect $110 after the patient’s portion. When the payment finally arrives, it might be the full expected amount, or it might be less because of a partial denial, or it might be zero.
Your practice management system tracks billed amounts well. The gap is usually in tracking expected versus collected and understanding why they differ. Your books should show these as separate figures so you can see the true state of your revenue at any point in the reimbursement cycle.
Age your receivables by payer. Sort unpaid claims by insurance company and by how long they’ve been outstanding. A claim sitting at 30 days is normal. A claim sitting at 90 days is a problem. If one payer consistently has claims stuck at 60 or more days while others pay in 30, that payer is quietly costing you money through cash flow drag. Bookkeeping for medical businesses should surface this pattern clearly rather than hiding it in one big receivables balance.
Reconcile your practice management system to the bank monthly. Pull what the system says you should have collected last month. Compare it to what actually deposited. The difference tells you something. It might be timing for payments in transit, or it might be denials and write-offs that need investigation.
The real payoff is visibility into which payers are quietly hurting your practice. Some payers deny more claims. Some take longer to pay. Some require more rework. Full-service bookkeeping that tracks all of this lets you make informed decisions about which payers are worth staying in network with and how to manage cash flow through the lag.
Hunter Green CPA handles the accounting side, not the claims themselves. We keep your books accurate through the reimbursement cycle and show you where money sits at each stage. The billing and coding work stays with your practice or your billing company. If your books don’t currently track revenue this way, book a consultation and we can talk through what it would take to get there.
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